I’ve posted a couple of times recently about 2019 being the centenary of the creation of Ribble buses. My two previous posts are available via the links below:-
Maghull resident Kevin Duggan has now let me have a couple of photos of a special livery ‘Ribble’ Arriva bus which we could all see out on the road a suppose…… Watch out for a red 300 or 310…….
Click on the photos to enlarge them
I’m no fan of local bus services generally because since Bus Deregulation in the 1980’s services have declined and are in the main poor to average.
I often wonder whether Arriva run buses to suit themselves as they do not seem reliable on the 300 route in particular, or so I have heard regular users complain about. Missing buses during afternoons is something I have been hearing folks grumble about for a while now.
If a bus does not run, is cancelled or significantly delayed why aren’t passengers told why? Surely a screen on a bus could give messages that explain why say a previous bus had not turned up at the advertised time or at all. It’s as though passengers are a secondary thought, but then again bus deregulation was meant in part to lead to competition on routes to drive up customer service standards etc. Well that did not happen as the larger bus companies simply bought out or saw of their smaller competition so they had route monopoly.
My view is that local bus services should be re-regulated in a similar way to how railway franchise operators are so that fines can be levied against bus companies not delivering to specified service standards.
And the thought from a frustrated passenger? This was said to me with regard to the first Arriva local bus strike here on Merseyside a few days ago. The thought was along the lines of ‘I thought the idea of a strike was to put pressure on your employer to address whatever the grievance is about that caused the strike whilst at the same time making the employer worry about the company not being able to offer its specified services. But with Arriva they don’t seem to care whether they run a 300 bus or not anyway, strike or no strike, so how can Arriva staff going on strike cause the company to be concerned about their buses not running?’ Now that’s an illuminating comment is it not?
With thanks to Jen, a regular 300 bus user, for the lead to this posting.
I’m happy to post any response from Arriva, I might add.
Do you ever have a gripe with a train or bus operator? Well if you do Merseytravel (our local public sector transport committee) have an e-mail address via which you can make your views/concerns known.
Comments or complaints relating to a particular bus service or specific transport related matter should be directed to Merseytravel’s comments system;
It will then, I am told, be referred to the appropriate Merseytravel department or commercial operator.
With thanks to Cllr. John Dodd for the lead to this posting
The Liverpool Echo has the story on its web site – see link above
And here’s a link to the Merseytravel web pages about this travel card:-
It’s going in the right direction but as Carl Cashman the Lib Dem candidate in the recent Liverpool City Region Mayoral election said to fulfill its potential we need to ‘Expand the Walrus card system, creating an ‘Oyster-like’ system across the region, to include buses trains, ferries, tunnels and bridges. Unifying our transport network into one single contactless payment.’
How right he is and so the challenge is now there for the winning candidate Steve Rotherham to make this happen by taking up Carl’s pledge.
A shot of the recently lost 311 route
The proposals are on Merseytravel’s web site and the link is above.
I have had a quick look at the proposals and two things jumped out at me i.e. the continuing lack of a bus service between Lydiate and Ormskirk (following the loss of the 311 route not so long ago) and on a more mixed note some service improvements to the 236 (now to be renumbered 36), which presently links Lydiate and Maghull, to Fazakerley Hospital. BUT there is a down side to the 236/36 route change in that it will no longer serve Lydiate at all as far as I can see. The significance of both the already lost 311 route and the seeming loss of the 236 to Lydiate is that they both link with local hospitals. This is not good news.
To be honest I and indeed locals who know far more about local bus services and the bus industry generally were expecting much more bad news than in these draft proposals but as I say Lydiate looks to be a loser of here.
I need to get my head around the proposals in more detail though and welcome comments in response to this posting especially if I have got anything wrong.
With thanks to Lydiate Parish Council and Kevin for the lead to this posting.
My previous posting of 26th November refers – see link above
I had an e-mail from Arriva yesterday asking me to contact them about this incident, so today I rang them. Frankly, although the chap I spoke to was trying to be helpful I did not really make much progress in gaining a clear understanding of why that Southport bound 300 did not stop for the elderly lady who was clearly waiting for it and had her hand out for the bus to stop.
The nearest thing I got towards an understanding was that because of the close proximity of the temporary traffic lights this supposedly meant that the bus driver did not have to stop or that he may even have been precluded from doing so by statute/law!
Trouble is it is now a month since the incident, I did not take a photo of the scene (as I was driving at the time) and Arriva therefore can’t assess whether their driver should have stopped or not.
What I can say is that there was no obvious closure of the bus stop and there was no temporary bus stop anywhere to be seen at the time.
What nags at me though is that I watched the bus driver looking straight ahead and not making any attempt to stop or to acknowledge the old lady at the Nedens Lane bus stop.
I am still unhappy at Arriva’s customer service but what can I do other than keep an eye on them in the future?