I guess many of passengers using Northern Rail in recent times will have asked themselves this question. Cancelled trains due to a lack of rolling stock and or drivers/guards seem to be an everyday occurrence nowadays and of course, as with Merseyrail, Northern are deeply into industrial action with rail union RMT over loss of train guards on new rolling stock.
I’m told that locally cancelled trains on the Ormskirk – Preston Line are now a common occurrence, but it’s clear that Northern’s problems extend over the whole franchise area and it must be the case that Arriva, who own the Northern Rail franchise, are under pressure.
That northern MP’s are getting to the end of their tether with Northern is to be expected as their constituents fill the MP’s post bags with stories of poor performance. That frustration amongst northern MP’s leads to this (see link below):-
And of course we have seen that the services on the Southport – Wigan – Manchester line are soon to go into Manchester Victoria Station, with few going to Manchester Piccadilly and none to Manchester Airport anymore.
All in all it seems that Northern’s passengers have a lot to be unhappy about but how are the problems going to get fixed?