Merseyside Ambulances – late due to satnav issues?

The Liverpool Echo has the story – see link above

This reminded me of issues surrounding ambulance response times in Lydiate and Maghull from August 2014 – see links below:-

I can’t say that I got fulsome response to the concerns I submitted to the Ambulance Trust in the summer of 2014, indeed I think I only got one response, so what lessons were learned from these incidents I don’t know. However, since then I have not had further complaints pushed my way so that may indicate that things have improved?

Whatever the case the latest Echo story is somewhat worrying though as all of us who use satnavs know they are limited in their accuracy.

North West Ambulance Service – mixed Care Quality Commission report

The BBC has the story on its web site – see link above


Readers of this blog site will know that I have been contacted in recent times by residents who have concerns about the response times of North West Ambulance Service. My previous posts are available via the links below:-

Lydiate Ambulance Station closure – It seems they (North West Ambulance Trust) took no notice at all!

Lydiate Lib Dem Parish Councillor Robbie Fenton at Lydiate Ambulance Station. Strangely, the North West Ambulance Service call it Maghull Ambulance Station even though it is in Lydiate.

Lydiate Lib Dem Parish Councillor Robbie Fenton at Lydiate Ambulance Station. Strangely, the North West Ambulance Service call it Maghull Ambulance Station even though it is in Lydiate.

Below is a letter I received on 10th December via e-mail from Sefton Council, to whom it was addressed by the NW Ambulance Trust. In other words I got the letter 16 days after the trial mentioned in the letter below started. Indeed the letter was not even posted by the Trust until 3rd December.

Further to previous correspondence and NWASs attendance at a meeting with your members in the summer regarding Maghull station, I am writing to advise you that the trial discussed commenced on 25 November. From this date, and for the following six months, the Maghull emergency ambulance will start and end its shifts at Buckley Hill, and will be supported in the area by an additional resource in the form of a rapid response vehicle (RRV).

During the trial, the Trust will closely monitor response times for incidents and we will make our final decision based on that data. Time trials are only accurate when they are conducted under usual conditions eg. driving using visual and audible warnings, at all times of the day and night – due to road legislation, we are only permitted to use these warnings when responding to or conveying a patient. Therefore, conducting the trial under normal driving conditions will not give us the accurate information needed to make a decision.

I would like to thank you for your co-operation in engaging with us on this subject and assure you that we will keep you informed on the progress of the trial.


What makes me angry is that at the meeting in the summer that is referred to in the letter both I and Cllr. Andrew Blackburn gave the Trust an alternative to closing the Ambulance Station and moving the Lydiate ambulance to Buckley Hill Fire Station in Nertherton. It was an alternative that the Trust had clearly not thought of i.e. locating the ambulance at Maghull Police Station.

Subject to that Police Station having a sustainable future itself (which Merseyside’s Police Commissioner tells me it has ‘for the foreseeable future’) surely co-locating Police and Ambulance vehicles together would be a win, win scenario. But is there any mention of this in the letter from the NW Ambulance Trust? No not a word. Was the suggestion investigated at all? Were they even listening?

To rephrase the last sentence of the above letter as though I am writing it, how about this.

I would like to thank you for ignoring me and for the sham engagement on this subject and I assure you that I will remember what a waste of time it was speaking to the Trust.