Outsourcing and the (expensive) tangles it can get local government into


The Guardian has the story on its web site – see link above

I recall that during my time as a Sefton Councillor some work was outsourced to both Capita and Arvato with all party agreement. You may not be surprised to hear though that Sefton subsequently brought the Capita work back in house. The Arvato (part of the Bertelsmann Group) 10 year contract signed in 2008 seems to have been far more sustainable though. Here’s a link to the Arvato web page about Sefton Borough:-